Shipping, Returns & Refund Policy

Shipping

Most ANMA pieces are made to order.

Orders are dispatched within the timeline communicated at checkout. Delivery timelines after dispatch may vary depending on your location, courier service and customs processing.

Shipping charges, where applicable, are calculated at checkout.

For international orders, any customs duties, taxes or additional charges applicable at the destination are to be borne by the customer.

ANMA cannot be held responsible for delays caused by courier partners, customs or circumstances outside our control.

Returns & Refunds

As our pieces are made to order, we do not accept returns or offer refunds.

 

Size Exchanges

We understand that sometimes the fit may not be quite right.

We offer size exchanges within 14 days of delivery, provided that the item is:

* Unworn and unused
* Unwashed
* In its original condition
* Returned with all original tags and packaging intact

To request a size exchange, please email support@wearanma.com within 14 days of receiving your order and include your order number and the size you would like to exchange it for.

Size exchanges are subject to availability.

Customers are responsible for shipping costs associated with size exchanges. International customers are responsible for all international shipping costs related to the exchange.

Please contact us at support@wearanma.com with your order number to begin an exchange.

Damaged or Incorrect Items

If you receive an item that is damaged or different from what you ordered, please contact us within 48 hours of delivery.

Please include:

* Your order number
* Clear photographs or a video showing the issue

Once reviewed, we will arrange an appropriate resolution.

Contact

For any questions regarding your order, returns or size exchanges, please contact:
support@wearanma.com