ANMA — FAQs

Orders

How do I place an order?

All orders can be placed directly through our website.

Can I make changes to my order?

Since each piece is made to order, changes are only possible before production begins. Please reach out at the earliest.

Delivery

When will my order arrive?

Most ANMA pieces are made to order. Orders are dispatched within the timeline communicated at checkout. Delivery time after dispatch may vary depending on your location.

Do you ship internationally?

Yes, we ship worldwide.

Will I be charged customs?

Any applicable duties are to be borne by the customer.

Sizing

What sizes do you offer?

Kids: 0–5 years
Women: S–XL

Not sure about sizing?

You can refer to our size chart on each product page, or reach out — we’ll guide you.

The Pieces

What fabrics do you use?

Cotton-hemp blends and recycled cotton — chosen for softness, breathability, and ease.

Will my piece look exactly like the image?

Each piece is individually made. Slight variations are part of the process.

Returns & Size Exchanges

Do you accept returns or exchanges?

As most of our pieces are made to order, we do not accept returns or offer refunds.

However, if the size isn’t right, we’re happy to offer a size exchange within 14 days of delivery, subject to the item being unworn, unused, unwashed and returned with all original tags and packaging intact.

Please email support@wearanma.com with your order number to request a size exchange.

What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery at support@wearanma.com with your order number and clear photos or a video of the issue. We’ll review it and help resolve it as quickly as possible.

Payments

How can I pay?

All major payment methods are available at checkout.

Gifting

Can I send this as a gift?

Yes.

Do you offer gift packaging?

Our packaging is minimal and reusable.

Care

How do I care for my piece?

Gentle wash, with care. Detailed instructions come with your garment.

Need help?

We’re always here.

  • Contact

    Email: support@wearanma.com

    Phone: +971 585918302

    ✦

    Helpdesk Hours

    10 AM - 6 PM (IST)

    Monday - Saturday

  • Wholesale Query

    Reselling and Bulk purchase queries by Retailers, Stockists, Exhibitions and Ecommerce marketplaces.

    Email : support@wearanma.com

  • Photoshoot Query

    Feature your kids in our photoshoots. Share their
    profile with us here and we will connect whenever there is a suitable
    opportunity.

    Email : support@wearanma.com